Refund Policy

Our Refund and Return Terms

At Panda2Game, we aim to deliver the best experience when purchasing digital products. Due to the nature of digital game keys, items that have already been delivered and activated generally cannot be returned. However, under certain circumstances, we are willing to review your refund requests.

Cancellation Before Activation

If the game key you purchased has not yet been used or activated on any platform, you can request a cancellation of your order. Your request will be reviewed by our team, and if approved, a full refund will be issued.

After Activation

If your key has already been activated on any platform, unfortunately, we cannot offer a refund or exchange.
This policy is in line with global standards and publisher licensing agreements for digital products.

Incorrect or Invalid Products

If the product key you received is incorrect, faulty, or invalid, please reach out to us immediately. We will investigate the issue and either provide you with a replacement key or issue a refund if necessary.

Support & Contact

For any questions or refund requests, you can contact us at:
???? sales@panda2game.com
???? +90 532 231 87 00

Summary

• ???? Unused keys may be eligible for a refund.

• ✅ Activated products are not refundable.

• ⚠ Incorrect or invalid items will be replaced or refunded.